If for any reason your item needs to be returned, please email within 14 days to let me know if you would like a refund or replacement. The item must be returned unworn and in its original box packaging.
If you are returning an item for a refund or exchange the cost of returning is your responsibility unless it is faulty. For your own protection I recommend that you use a service that is insured and traceable.
Please contact Caroline for any return question at caroline@carolinewilliams.com
Exceptions
In the interest of hygiene and for your own protection, earrings are non returnable unless faulty